Category: Education

Required Key Skills for 911 Dispatcher Practice Test

Career as a 911 Operator

Do you want to work as an emergency dispatcher? Do you think you have what it takes to handle the pressures of the job? There’s only one way to find out – take the 911 dispatcher test! This quiz will measure your knowledge of emergency dispatch procedures and protocols. It will also test your ability to think quickly and effectively under pressure.

So if you think you’re up for the challenge, let’s get started!

The written exam will test your knowledge of dispatch procedures, radio communications, and emergency medical terminology.

You will be given a scenario and asked to respond to it using the proper protocols. The practical exam will test your ability to use the dispatch system and equipment. You will be given a call and asked to route it appropriately.

What is the 911 Dispatcher Test?

If you wish to work as a public safety dispatcher, you will first need to successfully pass a 911 operator exam. The 911 Dispatcher Test is an important part of the 911 dispatcher hiring process. It is designed to assess your knowledge and skills in dispatch communications. The test may be taken by anyone who wishes to become a 911 dispatcher.

This is not an easy exam, but if you study and prepare properly, you can increase your chances of passing. So, here are some tips on how to prepare for the 911 dispatcher test

1. Familiarize yourself with the test format

The 911 dispatcher test is typically multiple choice. Therefore, you will need to know how to answer questions quickly and accurately under pressure. Make sure to take tests from various websites and applications for example – Wondeslic Wonscore Practice Test.

2. Study up on emergency procedures

A big part of being a 911 dispatcher is knowing what to do in various emergencies. Make sure you know the proper procedures inside and out.

3. Practice your communication skills

As a 911 dispatcher, you will need to communicate clearly and concisely. Practice talking to people calmly and professionally.

4. Stay calm under pressure

When taking the 911 dispatcher test, you will be under a lot of stress. Therefore, you must stay calm and focus on the task at hand.

5. Get plenty of rest before the test

You must be at your best when taking the 911 dispatcher test. Ensure you get a good night’s sleep before the exam to be sharp and focused.
Follow these tips, and you will be well on your way to passing the 911 dispatcher test.

911 Dispatcher Exam Pattern

The test consists of two parts: written and practical exams.

The written exam will test your knowledge of dispatch procedures, radio communications, and emergency medical terminology. You will be given a scenario and asked to respond to it using the proper protocols. The practical exam will test your ability to use the dispatch system and equipment. You will be given a call and asked to route it appropriately.

Types of 911 Dispatcher Tests

  1. CritiCall Test
  2. Post Dispatcher Test
  3. NYPD 911 Operator Exam

1. CritiCall Test

The CritiCall test is a computer-based skills test that measures a candidate’s ability to perform the essential functions of a 911 dispatcher.
The test consists of five components: data entry, multitasking, memory, prioritization, and map reading.

Data Entry

The data entry portion of the CritiCall test measures a candidate’s speed and accuracy in entering information into a computer system. Candidates are given a list of items to enter and must do so as quickly and accurately as possible.

Multitasking

The multitasking portion of the CritiCall test measures a candidate’s ability to handle multiple tasks simultaneously. Candidates are presented with a list of tasks to complete, and they must do so while also monitoring a simulated 911 call.

Prioritization

The prioritization portion of the CritiCall test measures a candidate’s ability to prioritize tasks. Candidates are given a list of tasks to complete, and they must prioritize them based on importance.

Map Reading

The map reading portion of the CritiCall test measures a candidate’s ability to read and understand maps. Candidates are given a map and a list of locations and must find the quickest way to get from one place to another.

Memory Recall

The memory recall portion of the CritiCall test measures a candidate’s ability to remember information. Candidates are given a list of items to remember and must recall as much information as possible.

Probability

The probability portion of the CritiCall test measures a candidate’s ability to understand and apply basic concepts of probability. Candidates are given a list of items and must determine the probability of each item occurring.

Reading Comprehension

The reading comprehension portion of the CritiCall test measures a candidate’s ability to read and understand written material. Candidates are given a passage to read, and they must answer questions about the passage.

Mathematical Reasoning

The mathematical reasoning portion of the CritiCall test measures a candidate’s ability to understand and apply basic mathematics concepts. Candidates are given a list of problems to solve, and they must do so using basic mathematical principles.

Sentence Clarity

The sentence clarity portion of the CritiCall test measures a candidate’s ability to write clear and concise sentences. Candidates are given a prompt and must write a response.

Cross Referencing

The cross-referencing portion of the CritiCall test measures a candidate’s ability to find information in multiple sources. Candidates are given a list of items to find, and they must do so by looking at various sources.

Research

The research portion of the CritiCall test measures a candidate’s ability to find information. Candidates are given a list of items to find, and they must do so by researching various sources.

Source Evaluation

The source evaluation portion of the CritiCall test measures a candidate’s ability to evaluate sources of information. Candidates are given a list of sources and must evaluate them based on specific criteria.

2. POST Dispatcher Test

This test is a multiple choice test that usually takes between 2.5 – 3 hours to finish. The total score is the sum of your correct answers and the scores from each test component, which are then compared to the statewide average of all test-takers in California to compute your final assessment.

The following are the subtests included in the POST Entry-Level Dispatcher exam:

Checking and Listening Skills

This subtest measures your ability to use basic skills required for a dispatcher’s job. You will be asked questions about the information you hear, read, or see in short conversations, messages, and other materials.

Setting Priorities

This subtest measures your ability to set priorities in a dispatcher’s job. You will be asked questions about the information you hear, read, or see in short conversations, messages, and other materials.

Reading Comprehension

This subtest measures your ability to understand what you read in a dispatcher’s job.

Sentence Clarity

This subtest measures your ability to use clear and concise sentence structure in a dispatcher’s job.

Call Taking

This subtest measures your ability to understand and follow oral and written directions in a dispatcher’s job.

Checking Coded Information

This subtest measures your ability to use basic skills required for a dispatcher’s job.

3. NYPD 911 Operator Exam

The NYPD 911 operator exam tests your knowledge, skills, and abilities. The examination is designed to assess your ability to perform the duties of a police dispatcher. The test consists of two parts: written and oral examinations.

You must pass both parts of the examination to be eligible for an appointment to the position of police dispatcher.

The written examination consists of multiple-choice questions that measure your knowledge of English grammar, spelling, and vocabulary and your ability to read and comprehend written materials.

The oral examination is conducted in English and measures your ability to communicate effectively in speaking and writing.

You must achieve a passing score on both the written and oral examinations to be eligible for an appointment as a police dispatcher.

The GRE is offered at the New York City Computer-based Testing and Application Center. To be considered for the position, you must score at least a 70%. The following areas are covered in this exam:

  • Written Comprehension:  This section includes questions about testing your ability to understand written materials such as police reports, memos, and instructions.
  • Written Expression: This section tests your ability to communicate clearly and effectively in writing.
  • Memorization: This section tests your ability to remember information such as names, numbers, and codes.
  • Problem Sensitivity: This section covers the questions related to identifying problems and taking appropriate action.
  • Oral Comprehension: It includes understanding spoken materials, such as instructions, directions, and questions.
  • Deductive Reasoning: It covers questions about testing your ability to draw logical conclusions from given information.
  • Inductive Reasoning: It includes the questions to test your ability to see relationships between given information and to generalize from that information.
  • Information Ordering: This section tests your ability to put information in an order that makes sense.

Required Key Skills for 911 Dispatcher Practice Test

To become a 911 dispatcher, you must have excellent communication skills. You will also need to be able to think quickly and make decisions under pressure. The following are some key skills you will need to practice before taking the 911 dispatcher practice test.

Decision Making

You will need to be able to make decisions quickly and under pressure. The 911 dispatcher practice test will help you learn how to do this.

Communication

You will need to have excellent communication skills. You must communicate clearly and effectively with the caller and the other emergency personnel. The 911 dispatcher practice test will help you learn how to do this.

Critical Thinking

You will need to be able to think quickly and critically to assess the situation and decide what needs to be done. Again, the 911 dispatcher practice test will help you learn how to do this.

Caller Management

You will need to be able to manage the callers efficiently and effectively. The 911 dispatcher practice test will help you learn how to do this.

Emergency Management

You will need to be able to manage the emergency effectively. The 911 dispatcher practice test will help you learn how to do this.

Prioritization

You will need to be able to prioritize the callers and the emergency. The 911 dispatcher practice test will help you learn how to do this.

Time Management

You will need to manage the time efficiently to ensure that all the callers are helped on time. The 911 dispatcher practice test will help you learn how to do this.

Map Reading

You must read maps to understand the caller’s location and direct the emergency personnel to the scene. The 911 dispatcher practice test will help you learn how to do this. In this question, you’ll need to pick the quickest path while staying within the bounds of the law for the emergency vehicle’s arrival.

You will need to practice these skills before taking the 911 dispatcher practice test. There are many other important skills that you will need to learn to become a successful 911 dispatcher.

At the End

Hope this guide explains everything you need to know about the 911 dispatcher test, from what’s on the test to how best to prepare. Gain a better understanding of what skills are being tested and learn how to hone your abilities so that you can apply for the test confidently.  Good luck!

Learn more about career options:

Read when to start teaching kids about career building skills.

Share This Article

Ideas for Your Classroom’s Halloween Party

Ideas for Your Classroom’s Halloween Party

Halloween is the first big holiday kids get to celebrate at school. It gives them an excuse to dress up, eat candy, stay outside late, and have fun in ways they normally can’t, like making glow-in-the-dark crafts. If you’re hoping to bring all these fun ideas to your classroom, you should throw a Halloween party.

Crazy Crafts

Kids tend to bounce off the walls around the holidays, especially candy-centric ones like Halloween. Give them a way to creatively express themselves and get some of that energy out with Halloween glow-in-the-dark art projects. You can tailor these art projects so that they’re perfect for kids at any age level. That way, if your classroom involves children of different ages or stages of development, they can all feel included.

Glow-in-the-dark rock eyeballs or fun gooey stretchy slime are one of the best options for kids of all ages. This project is also a great way to encourage natural play environments for children. You can have your students collect the rocks or bring a bucket yourself and let them paint the eyes and draw the veins.  Younger children will find it easier to paint large rocks that can lay flat on a table, while older children may prefer small rocks that they can easily take home in their backpacks and show off.

Cauldron Toss

For a more physical way to help kids expel their energy, try a cauldron toss. You’re the witch or wizard leading the classroom and can set up your big black cauldron wherever you want. Place a piece of tape on the floor to make a fair starting line, and then pass out whatever elements you need to add to your brew.

Plastic pumpkins are a fun, light option that younger children can easily toss, while rubber spiders are a better option for older children. You can give points or prizes to kids who make their shot or just have fun. Depending on the size of your cauldron, this game can go for multiple rounds with multiple ingredients, or each child can have one turn.

Sour Candy Contest

Most kids like eating sour candy. But this contest is not about how many sour candies a child can eat. That would be a bit much as parents would not appreciate their kids coming home after school jacked up on sugar and potentially with an upset stomach. No, this contest is all about your classroom participant’s ability to eat sour candy and keep a straight face. Get a taste of the kind of candies we’re referring to by checking out sour gummy worms at Eat Rotten or other tangy treats from your favorite confectionery stores.

Kids who want to play the contest can line up and one-by-one and eat a sour candy. They must chew it for 15 seconds and keep a straight face. The last child standing is the winner. You can limit the number of candies to three per child and have multiple winners.

Costume Parade

For many young kids, Halloween is the ultimate time of self-expression. They get to choose a costume that displays their interests, like their favorite character from a book, and show off that interest when they go trick-or-treating. But since the kids in your classroom probably live in different areas, they may not get to show off their costumes to their school friends. This means you have the perfect excuse to host a costume parade at your Halloween party.

Tell kids to wear their costumes to school if they meet the dress code or bring them to change into right before the parade. Split the class into sections so that most of the class can watch while one of the sections makes their way around the classroom, showing off their costume. If possible, you can also invite family members who will love getting to see their little ones strut around with pride in their costumes.

Some of our favorite ideas for your classroom’s Halloween party are crazy crafts, games, and a costume parade. These suggestions give your students the opportunity to safely enjoy this fall holiday and make fun memories in your classroom.

Kids having fun dressed up in costumes at halloween party

Additional Articles Related to Halloween

Explore these cute and fun halloween costume ideas for kids
Teach your students about the history of halloween

Share This Article

4 Common Mistakes When Building a Model Rocket

Common Mistakes When Building a Model Rocket

Building a model rocket is no easy task. You won’t get the results you want if you rush to complete this project. In fact, there’s a chance that your first attempt to make a model rocket will be a failure, which is okay, but we’re here to help. Here are four common mistakes people make when building a model rocket.

Speeding Through

The process of building a model rocket is just that, a process. You cannot speed through the steps. It requires a lot of time, patience, and attention to detail. The smallest miscalculation can result in some undesirable outcomes. Don’t plan to complete the task in a day or two.

If rocketry is a new project for your students, set aside some real time so that they can work on the task. Dedicate a whole lesson to the project because it will require a lot of focus. There are calculations you all need to review, test to run, observations and predictions to make, and safety precautions. After all, building a bottle rocket is perfect for reducing kids’ screentime so they can focus on these important calculations. Take your time and enjoy the build-up to the finale.

Improper Supplies

Don’t skimp out on the supplies when building a model rocket. You don’t have to go as big as NASA, but it’s not ideal to go cheap, either. If you want the best outcome when you finally launch the rocket, you’ll need to put a little money behind the project.

Moreover, it’s important that you have all the proper supplies necessary. There are various tools and materials you need to purchase to ensure the model comes out looking fantastic. Try to refrain from substituting certain pieces unless instructions tell you otherwise.

Overcomplicating

Building a model rocket is already complicated enough, so there’s no reason for you to add more fuel to the fire. Follow the instructions because their guidance will lead you to success. Don’t look for additional ways to impress your students like adding more power.

Building a model rocket and successfully launching it is plenty cool already. The idea alone will impress them so try to keep things as simple as possible. Find alternative ways to make the project more fun without adding extra pressure to the original design of the rocket. For example, you can always add some artwork to the exterior.

Neglecting Safety

Safety first. This is the most important. Most first-timers only focus on the safety aspect when it comes to launching the rocket. While this is important, it’s not the only time you need to focus on safety when building a model rocket.

Some of the tools you’ll use can be harmful. Make sure you follow the precautions laid out for you from beginning to end. Practicing safety also means not taking any liberties with the designs and calculations. Make sure everything is proper. When it comes time for launch day, you experience no problems. Do a couple test runs first to work out the kinks.

Building a model rocket is exciting and very educational. Watch out for these common mistakes, and you’re sure to have a blast.

Share This Article

4 Ways to Create an Inclusive Classroom Environment for Students on the Spectrum

How to Create an Inclusive Classroom Environment for Students on the Spectrum

About one in 100 children has autism, according to the World Health Organization (WHO). Autism spectrum disorders (ASD) are characterized by difficulty regarding aspects such as communication and social interaction, and the WHO further highlights the fact that those with autism may experience varying needs and abilities that can evolve over time.

For those that are unfamiliar with teaching students on the spectrum, there are a variety of different ways that a positive difference can be made. With that in mind, ensuring that the classroom experience promotes a positive learning environment is vital in ensuring a student is both comfortable and has the foundations for academic success.

Understanding challenges (and adapting)

When seeking the best ways to provide a productive learning environment for students on the spectrum, first understanding the challenges that an individual with ASD may face in the classroom is essential. Washington.edu notes that various aspects regarding school can present as a challenge, noting that social interactions, noisy environments, sensory issues, and changes in routines can all be difficult, and mentions that “The unstructured parts of the school day, such as lunch, may present the greatest challenges.”

However, because each individual who is on the spectrum has unique difficulties and needs, what works for one student may not work for the next. While it’s recommended to consult with the student and their family regarding accommodations and what may work best for that individual, there are a variety of helpful solutions that can be worth implementing in the classroom to make the environment more inclusive.

Before making alterations to a classroom, making an effort to further understand a student on the spectrum will allow you to gain valuable insight as to what might be the best course of action. Autismspeaks.org, for instance, notes that in addition to connecting with the child’s parents, making a list of the child’s strengths and understanding how they learn can play a major role in making the classroom a positive place to learn for them. The site further mentions the value in asking for help through a classroom aid, while having a behavior plan in place for instances of sensory overload can be additional ways in preparing to effectively teach those on the spectrum.

The Value in Pedictability Via Structure

Because many individuals on the spectrum thrive on structure in their daily routines and tend to have difficulties with change, ensuring that there is a sense of predictability is just one simple way to make the classroom a more inclusive environment for all. Teach for America notes that “Having predictability in the classroom eases anxiety for students with autism and will help avoid distraction. Students are less worried or curious about what will happen next and can better focus on the work at hand,” going on to recommend giving the student a schedule that can be followed.

Autism Specialty Group further highlights the value that consistency and predictability can have for those with ASD, noting that “With repetitive patterns of behavior, activities, and hobbies, children with ASD can bring stability and comfort into their lives,” further noting the benefits that stability in routine can have — including reducing stress, improving cooperation and motivation, and creating an environment of security and comfort.

Exploring Hybrid Learning Approaches

While putting a predictable schedule into place can be a great way to support students on the spectrum, exploring hybrid learning approaches can be another that can go a long way in ensuring inclusivity. For instance, due to individuality, implementing different forms of technological support can present a solution in working to find the best approach for each student.

The use of video modeling and interactive whiteboards are just two ways to do this, though the integration of other technologies, like voice dictation tools, can be particularly useful for certain difficulties like writing. While writing plays an integral part in the classroom, a summary of one study notes that children with high functioning ASD integrated in regular schools find it difficult to perform writing tasks — something that can impair academic achievements, social availability, and self-confidence, according to experts. Schools may want to consider designing custom workshops learning a hobby or task, or parents can seeking something in the community.

Making Small (Yet Impactful) Changes

For educators teaching students with disabilties, including those with ASD, there are a variety of ways that slightly altering the teaching style can make a major difference in elevating the classroom experience. Positive Action points out several different ways that this can be done — such as by making use of visual aids when teaching, keeping verbal instructions “short and to the point,” and using the child’s interests in a lesson. Keeping the sensory stimuli to a minimum in the classroom can also be a big way to help, and can be done by eliminating loud noises (like music) wherever possible.

Positive action further notes that reducing the effect of lighting can also make a difference, noting that “Some autistic people find fluorescent light distracting because they can see the flicker of the 60-cycle electricity,” and recommends diminishing this effect by either moving the student’s desk near the window, using newer bulbs, or making use of an old-fashioned incandescent lamp.

For students who are on the spectrum, the classroom can be a challenging place to navigate — especially when considering factors such as writing, a noisy atmosphere, or social interaction are notoriously found in schools. Thankfully, there are a myriad of different ways that educators can work to provide a positive and comfortable classroom environment, whether it be through the integration of technology or predictability.

Share This Article